Privacy policy

Last Updated: May 19, 2026
Effective Date: May 19, 2026

This Privacy Policy describes how Brett Liam (“we”, “our”, “us”) collects, uses, stores, and protects personal information when you visit https://digipic.store/, create an account, place an order, download digital products, or contact support.

1. Who We Are

Company: Ready-Cut DXF Files
Email: orders@ready-cut.store

2. Information We Collect

We collect information directly from you, automatically through your browser/device, and from payment and service providers.

Account and checkout details: name, email, billing address, country, phone, and company name (if provided).
Order and transaction records: products purchased, order IDs, payment status, license type, and tax details.
Support data: messages, attachments, troubleshooting details, and support history.
Technical and usage data: IP address, browser type, device identifiers, pages visited, referral source, and session/cookie data.
Download activity: timestamp, IP, file access events, and download attempts for account and license protection.

3. How We Use Your Information

We process personal data to operate a secure digital-delivery business and provide requested services.

Process payments, prevent fraud, and complete orders.
Provide instant download access and maintain order history.
Send transactional communications (receipts, order confirmations, delivery notices).
Provide technical support and respond to account or policy requests.
Improve website performance, reliability, and security monitoring.
Comply with legal, tax, accounting, and payment network obligations.

4. Legal Bases for Processing (Where Applicable)

Depending on your location, we rely on one or more of the following legal bases:

Contract performance: to deliver digital products you purchase.
Legitimate interests: to secure systems, prevent abuse, and improve services.
Legal obligations: to meet tax, accounting, and regulatory requirements.
Consent: for optional communications and certain cookie preferences.

5. Cookies and Similar Technologies

We use cookies and local storage for core platform functions, security, cart/session continuity, preferences, analytics, and fraud mitigation.

Essential cookies: login sessions, cart state, checkout integrity, and site security.
Performance cookies: aggregate diagnostics and service optimization.
Preference cookies: language/currency and user experience settings.

Disabling cookies may affect checkout, account login, and download access.

6. Payments and Third-Party Services

Payments are processed by secure third-party providers. We do not store full payment card numbers on our servers.

We may share limited data with service providers that help us operate the business (payment processing, fraud prevention, hosting, email delivery, analytics, and support infrastructure). These providers are permitted to use data only for contracted services and legal compliance.

7. Data Sharing and Disclosure

We do not sell personal information. We may disclose information only in the following cases:

To trusted processors required to fulfill orders and operate the platform.
To enforce our terms, investigate fraud, or protect customers and systems.
When required by law, court order, or valid governmental request.
As part of a lawful business transfer, merger, or asset transaction.

8. Data Retention

We retain personal data for as long as needed to provide services and satisfy legal, accounting, payment, tax, and dispute-resolution obligations.

Order and billing records: retained according to legal/tax requirements.
Support and security logs: retained for service continuity and abuse prevention.
Account data: retained while your account is active or as required for compliance.

9. Security Measures

We apply administrative, technical, and organizational safeguards including encrypted transport, access controls, activity logging, and integrity checks for account and file delivery systems. No internet-based system is 100% secure, but we continuously monitor and improve security controls.

10. International Data Transfers

Your data may be processed in countries other than your own where our providers operate. When required, we apply appropriate safeguards to protect transferred data.

11. Your Privacy Rights

Depending on applicable law, you may have rights to:

Access, correct, or update personal information.
Request deletion of personal data (subject to legal exceptions).
Object to or restrict certain processing activities.
Request portability of data where technically feasible.
Withdraw consent for optional processing at any time.

To submit a request, contact support@digipic.store. We may verify identity before completing sensitive requests.

12. Marketing Communications

Where permitted, we may send product or service updates. You can unsubscribe at any time using the link in the message or by contacting support@digipic.store. Transactional emails related to purchases and account security are still sent when necessary.

13. Children’s Privacy

Our services are not directed to children under 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal data from children.

14. External Links

Our site may contain links to third-party websites or tools. We are not responsible for the privacy practices of those external services.

15. Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or security changes. Updated versions are posted on this page with a revised effective date.